five day promise

What is the 5 Day Promise

Valley Immediate Care is proud to offer our patient's our “5 Day Promise”. The 5 Day Promise is designed to assist our patients in getting the care that they need during difficult financial times and to assure adequate follow up on initial care.

Our promise is this: if you are seen and treated in any of our urgent care clinics for an illness or injury and you feel like you need to return for the same condition within the next 5 days, we would like to offer you a second visit with us at no charge.

What does the 5 Day Promise Cover?

This is limited to one free visit for the same problem and does not include any extra services such as lab or x-ray procedures. If the nature of your illness or injury care requires that we send you to a higher level of care, such as the emergency room or a specialist, we require that you follow-through with that referral before you return to see us.

We understand that financial hardships affect everyone from time-to-time, and we will do whatever we can to enable our patients to get the medical care they need.