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This urgent care facility was very accommodating & all the staff were friendly and helpful during a very stressful & uncertain time for me. The Dr. Listened to my explanation of the problems I was having and took the time needed to explain treatment options and prescribed medication to eventually get my body back to health. I will definitely recommend them to my friends & family.
Everyone from the nice lady at the front desk to the nurses, to the doctor herself were patient and listened to me as I described my symptoms and did everything they could to help me out.
Took my 12-year-old in to have his wrist looked at, suspected it was broken. The knowledgeable staff was prompt, professional and caring. Great experience given the situation.
The staff at this location is awesome. Everyone is friendly, and the Dr’s / PA’s are knowledgeable & take time to actually listen to you. The front desk staff always have a smile & eager to assist, answering questions and helping in any way they can.
I came in just before closing on a Saturday night, in a lot of pain and major swelling do to past surgery complications. Everyone working was great. I know it’s not fun to be held late at work, but they never made me feel like they were rushing to get out of there, or that I wasn’t important, even though I was there a significant amount of time after closing. Everyone was very thorough, and extremely helpful. I’m usually not a big fan of Urgent care places, but VIC was a pleasant experience for me, even though I was suffering pretty badly. Thanks everyone!
My appointment yesterday was perfect. Everything was done in a timely manner. Dr. Hayter was extremely knowledgeable and explained what I had and the three medications that he was prescribing for me. He also said that someone would be calling me on Monday to see how I was doing. I really like the fact that I can call in and be put in line to be seen. That way I do not need to sit in the waiting room with many other sick people. "It's all good"!