Q: Do you schedule appointments?
A: No, we do not schedule appointments for urgent care. No appointment is necessary! Occupational Health and other certain injuries may be scheduled.
Q: What is the normal wait time?
A: We know life is crazy and waiting at the doctor’s office is not how you want to spend your time. Valley Immediate Care’s wait time depends on the amount of patients seeking care at our office at any given time and the seriousness of their condition. No time is better than the other and we try our absolute best to get you in and out and back to your life. Call (541) 858-2515 to get our current wait time.
Q: How much does it cost to have an office visit at Valley Immediate Care?
A: The average price for a new patient office visit is $177.12 and established patients (if visited the clinic within 3 years and one day) is $120.24. The price of the office visit could also go up or down depending on the detail of the visit.
Q: What can I expect when I present to Valley Immediate Care?
A: When you present to Valley Immediate Care, have your photo ID and insurance card in hand. We will complete the necessary registration paperwork and verify your insurance coverage before you see our provider. Our providers will give you the best care possible, make sure you understand your diagnosis and plan of treatment or care.
Q: What forms of payment does Valley Immediate Care accept?
A: Valley Immediate Care accepts all major credit cards. We may also be able to charge your HSA (Health Savings Account) if it has a credit card logo. Payment is due in full at the time of your visit. However, with management approval, accommodations can be made.
Q: What can be expected when I visit Valley Immediate Care?
A: At Valley Immediate Care, you will visit with one of our skilled and experienced physicians, physician assistants, or nurse practitioners who are well trained in treating your medical needs.
Q: Can Valley Immediate Care be my primary care physician (PCP)?
A: We have this requests daily from patients visiting our clinic. Valley Immediate Care is a convenient alternative when you need fast medical care for minor illnesses and injuries. However, Valley Immediate Care is not equipped to manage chronic conditions or medications as a primary care physician would. It is in your best health interest to have a primary care physician for your health care needs. We’re here when you you are unable to see your physician or have no personal doctor.
Q: Can Valley Immediate Care refer me to the specialist / provider I need?
A: We collaborate with other licensed physicians, podiatric physicians, orthopedic physicians, endocrinologists, and other physicians, physician’s assistants, and nurse practitioners in the Rogue Valley. We will get you an appointment at the earliest time possible for complete care of your condition.
Q: When should I go to the emergency room?
A: Although Valley Immediate Care is equipped to handle most illnesses and injuries, it is not a substitute for hospital care in emergency situations. You should use a hospital’s emergency department for very serious or life-threatening problems. If you have an emergency, please dial 911.
